Please read this policy carefully before requesting a return or refund.
Return Eligibility
Returns may be accepted only for eligible items, subject to product condition, return request timing, and the reason for return.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us promptly with order details and supporting photos where applicable.
Non-Returnable Cases
Certain items may not be eligible for return due to hygiene, customization, clearance sale status, or product-specific conditions.
Refund Process
Approved refunds, if applicable, are generally processed within a reasonable period after inspection and approval. Refund timing may depend on the payment provider or banking system.
Exchange
Exchanges may be offered depending on product availability and policy conditions.